FAQ

Shipment:
Where does niños ship?
- niños currently ships to Germany, Austria, Switzerland, Europe and United Kingdom.

When will I receive my order?
- As soon as your order is on its way to you, you will receive a separate shipping confirmation by email.

How long will it take to receive my order?
- You will receive your order within 2 to 4 working days after receipt of your order.

Which shipping service providers does niños use?
- niños ships all orders with DHL.

Pay:
What payment methods does niños accept?
- Apple Pay, Mastercard, Klarna, Visa, Paypal, GPay & Maestro.

Return:
How long does it take to receive a refund?
- Once your returned items arrive at our warehouse, you will receive your refund within 7 working days.
Please send us an email to "support@ninosstore.de" (with order number) if you have not received your refund within 7 days so that we can check the refund.